Help center
Mettle Support
Need help with a workout, your subscription, or the app? Email support@joinmettle.app. Include your iPhone model, iOS version, Mettle app version, what happened, and the steps that led to it. Please do not send payment-card details or other sensitive information.
Subscription help
- Restore an existing purchase: Open Mettle and tap Restore Purchases on the Pro screen. Use the Apple Account that purchased the subscription.
- Manage or cancel: Open iPhone Settings → [your name] → Subscriptions → Mettle Strength. You can also manage subscriptions through Apple’s subscription settings.
- Billing or refunds: Purchases are handled by Apple. For a refund request, use Apple’s Report a Problem site.
Workout data
Mettle keeps workout data on your device; it currently has no app account or cloud sync. There is no in-app delete-all control. If you change or erase devices, check your iPhone backup options before deleting the app. If you need help with a missing workout or progress record, email support with the app version and what you observed.
Contact
Email: support@joinmettle.app